General Terms and Conditions
Scope of application
The following terms and conditions of sale, delivery and payment apply for all deliveries and services by Rubimed AG. Any terms and conditions of the customer deviating from these shall not be valid and must be submitted in writing.
Processing of orders and personal data
Rubimed AG collects and processes personal data such as name, address, e-mail address and telephone number in order to handle and process an order. By sending an order, you agree to the processing of your personal data. We hereby announce that you may revoke this consent at any time in writing or via e-mail to Rubimed AG (Art. 7 para. 3 GDPR). The revocation of consent, which is possible at any time, does not affect the legality of processing carried out on the basis of the consent until the time of revocation (Art. 7 para. 3 (2) GDPR). Furthermore, pursuant to the GDPR, you generally have the right to information, correction, deletion, restriction, data portability, revocation and objection. You can assert these rights either in writing or via e-mail to Rubimed AG.
Conclusion of the contract
By ordering the desired goods via the Internet, e-mail, fax or telephone, the customer submits a binding offer to conclude a purchase contract.
Rates
Invoicing is based on the valid prices and conditions on the day of delivery. All prices exclude statutory VAT and shipping costs. Depending on the country, separate costs for delivery and packaging apply, these are indicated on the invoice.
Delivery
Delivery is made by shipment to the address provided by the customer. In the event of force majeure, industrial action, official measures, or non-culpable operational disruptions lasting or are expected to last longer than one week, the delivery period shall be extended accordingly. We ask you to inform us of any complaints immediately upon receipt of the goods.
Goods returned
Test kits or homoeopathic remedies cannot be exchanged, taken back or reimbursed.
Payment
Payment is made in advance or on account. Rubimed AG reserves the right to carry out deliveries only upon prepayment. Invoices are due immediately upon receipt without deduction and within 14 days after the invoice date. If the payment deadline is exceeded, Rubimed Ag reserves the right to charge default interest at the usual bank rate, but at least 5% above the basic interest rate.
Reservation of property rights
The ordered goods remain the property of Rubimed AG until full payment has been received. Prior to the transfer of ownership, goods may not be pledged, assigned as security, processed or transformed without the express consent of Rubimed AG.
Loss in transit
Our goods leave our company in flawless condition. If goods with obvious damage to the packaging or contents are delivered, the customer must immediately complain to the delivery agent and contact Rubimed AG immediately so that any claims against the delivery agent or supplier can be upheld.
Guarantee
If the goods are damaged or defective, we will redeliver as soon as possible or replace them. Statutory provisions shall only apply once the repair or redelivery has failed. Damage caused by improper or non-contractual measures taken by the customer, during display, supply, operation or storage, do not constitute a claim against Rubimed AG.
Right of revocation
You can revoke the contractual declaration within two weeks, without stating reasons, in writing, e.g. by letter, fax or e-mail by returning the goods. The term starts after receipt of this instruction in text form. Timely sending of the revocation or the goods shall suffice to proof compliance with the revocation period. The revocation is to be addressed to: Rubimed AG, Grossmatt 3, CH-6052 Hergiswil, Schweiz.
Final clauses
Should one or more provisions of these GTC be invalid, the provision of the UN Sales Convention shall apply. The invalid provision shall be replaced by a relevant statutory provision. The place of jurisdiction is CH-Stans.
Subject to change
Status: May 2018